Privacy Policy
1. Introduction
This Privacy Policy explains how Vault.rent and its related properties, including the Space Bazaar marketplace (“we”, “us”, “our”, “Vault”), collect, use, disclose and safeguard personal information when you visit our website, mobile applications, or use our services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us and information that is collected automatically:
2.1. Personal Data
Personal data may include:
Full name, email address, phone number, contact information;
Account credentials (username, password);
Billing and payment information (credit card or payment account details);
Shipping, pick-up, delivery addresses;
Government or identity verification documents when required;
Communication preferences and correspondence between you and Vault.
2.2. Automatically Collected Information
We automatically collect information about your interaction with the Services such as:
IP addresses, device identifiers, browser type, operating system, and usage data;
Cookies, pixel tags, local storage, and similar technologies;
Log-ins, pages visited, clicks, service usage frequency, and timestamps.
2.3. Marketplace User Content
If you use Space Bazaar features to list space, products, or services, you may upload:
Photographs, descriptions, inventory details;
Transaction history, ratings, and reviews.
3. How We Use Your Information
We use personal information to:
Provide, maintain, and improve our Services;
Process transactions and enforce agreements;
Authenticate and secure user accounts;
Respond to your inquiries and provide customer support;
Send important service notices and marketing communications (with your consent where required);
Comply with legal obligations or protect our rights.
We may combine personal data with other information in our systems.
4. Legal Bases for Processing (Where Applicable)
Where required by applicable law, we process your personal data on legal bases including:
Performance of a contract with you;
Consent that you provide;
Compliance with legal obligations;
Legitimate interests, such as improving services, preventing fraud, and ensuring security.
5. Sharing of Information
We may share personal information with:
Service providers and partners who perform functions on our behalf (payment processors, delivery partners, analytics providers);
Third-party marketplaces participating in Space Bazaar features;
Law enforcement or regulators when required by law or to protect rights.
We do not sell personal information to third parties for their direct marketing purposes. Where applicable, users have the right to object to sale/sharing under local law.
6. Cookies and Tracking Technologies
Vault uses cookies, web beacons, and similar technologies to:
Remember your preferences and settings;
Enable service functionality;
Analyze usage trends;
Serve tailored advertising (where permitted).
You can manage cookie preferences through browser settings and consent tools provided.
7. Data Retention
We retain personal information as long as necessary to:
Provide the Services you request;
Comply with legal obligations;
Resolve disputes and enforce agreements;
Improve our platform.
Certain logs and analytics data may remain in aggregated or anonymized form indefinitely.
8. Security
We implement industry-standard technical, administrative, and physical safeguards to protect information against unauthorized access, use, alteration, disclosure, or destruction.
9. International Transfers
If you are located outside the country where Vault hosts its servers, your data may be transferred to countries that may have different data protection laws. We ensure adequate protections for international transfers.
10. Children’s Privacy
The Services are not directed to persons under the age of 16 (or higher age where applicable). We do not knowingly collect personal information from children.
11. Your Rights
Depending on your jurisdiction, you may have rights including:
To access, correct, or delete your personal information;
To object to or restrict processing;
To export your data;
To withdraw consent where processing is based on consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When required by law, we will seek consent or provide notice of material changes.
13. Contact Us
For privacy questions or requests:
Email: privacy@vault.rent
Address: opp. Piccadilly 4, Royal Palms Estate, Aarey Milk Colony, Goregaon, Mumbai, Maharashtra 400065